The number of invoices at Tokmanni has been growing rapidly. Today, the company processes approximately 500,000 invoices a year, including 450,000 direct purchase orders (POs).
Tokmanni's purchase orders are housed in its Microsoft Dynamics AX, ERP system, and almost 70% of the invoices are matched to POs. E-invoicing is nothing new for Tokmanni, as the company receives 95% of its invoices electronically. Before adopting Basware's invoice processing system, Tokmanni used Rondo.
Tokmanni's AP processes were already in the Cloud, but found it was time to replace the Citrix remote access software with a modern browser-based solution. The company’s most important requirement was to improve the invoice matching level. Tokmanni requested quotes from selected providers and shortlisted two. Finally, Tokmannni decided to partner with Basware.
How Tokmanni gained 100% invoice visibility with Basware
Tokmanni started the process of replacing its old invoice processing system with a new AP solution. The first step was to gather all the in-house requirements and expectations for a new system.
Having the right people in the right positions is crucial for success. My thanks go out to Basware's consultants, who quickly found solutions to all of the problems that arose during the project.” Heli Tolonen, Financial Manager, Tokmanni.
Tokmanni’s past IP solution implementation encountered a few speed bumps, including required development to increase the invoice matching levels and improve the batch processing features. Tokmanni was thrilled to learn that Basware’s SaaS solution included those features by default.
Tokmanni and Basware finished the project ahead of schedule, thanks to the commitment of both companies' project teams. Having the right people in the correct positions proved crucial for success.
While the system's feature of requiring validation for all purchase orders before approval was deemed an excellent function, it was something completely new for many of Tokmanni's stores. For that reason, an extensive training process was implemented to ensure validators understood approval workflows and felt confident in using the system.
